Shipping policy

Shipping & Ordering Policy – YANA LACE

We aim to make your shopping experience as smooth and transparent as possible. Please review the details below before placing your order.

Placing Your Order

1. Select Your Product
Visit the product page and click the black “Add to Cart” button after selecting your preferred options.

2. Checkout
Click “Proceed to Checkout” and enter your shipping details carefully to avoid delays. Then select “Continue to Shipping.”

3. Review Your Details
On the dispatch page, please double-check your shipping information.
We are pleased to offer free standard shipping on all orders, with no upfront delivery charges.

4. Payment Options
Proceed to payment and choose one of our secure, SSL-encrypted methods:

  • Credit Card (AMEX, Mastercard, Maestro, Visa)

  • PayPal

  • EPS

  • Immediate payment

5. Complete Your Order
Click “Complete Order” and follow the instructions to finalize your purchase. If you need assistance, our support team is available at info@yanalace.com.

Order Processing & Shipping

We work to process and dispatch orders as efficiently as possible.

To maintain fair pricing and reduce environmental impact, orders may be grouped and shipped in batches once a minimum shipment volume is reached. This approach allows us to optimize logistics while continuing to offer free shipping.

If you require priority dispatch, please contact us at info@yanalace.com, and we will do our best to assist.

Delivery Responsibility

Customers are responsible for:

  • Providing a complete and accurate shipping address

  • Ensuring availability to receive the delivery

  • Monitoring tracking updates and responding to courier notifications if needed

Failed Delivery & Returned Shipments

If a delivery cannot be completed due to:

  • Incorrect or incomplete address

  • Failure to collect the parcel

  • Lack of response to courier communication

the package may be returned to us.

In such cases:

  • Shipping and return costs incurred will be the responsibility of the customer

  • These costs may be deducted from any applicable refund

  • If you request reshipment, additional shipping fees will apply

YANA LACE is not liable for delays or losses resulting from unsuccessful delivery attempts under these circumstances.

Need Help?

If you have any questions about your order or shipping, feel free to contact us at:
info@yanalace.com

We’re here to help and ensure your experience is as smooth as possible.